How do I make a return or exchange?

We want you to love your NUVS. However, we will return or exchange an item that meets the following conditions:

• Eligible returns must be received within 14 days from the delivery date.
• Unopened, sealed items may be returned for a full refund or exchange.
• We cannot accept a return (even within 14 days) if the product shows excessive wear or is damaged by misuse, alterations, or improper care.
• The acceptance of a return is determined on a case-by-case basis, and items purchased on sale are final and cannot be returned.